Front of House (casual role)
The Old Rep is an elegant and intimate venue in the heart of Birmingham’s city centre. We are dedicated to providing the public with a variety of high quality theatre, comedy and musical performances, and community groups with the space to develop, create and perform. Our vision is to become a nationally recognised centre of extraordinary creative opportunities for young people, families, artists and communities, working as a flagship for the development of the future arts workforce.
The role of our Front of House team is to ensure our visitors feel welcome, safe and enjoy their time at The Old Rep. Successful applicants will be required to work across 3 areas of the venue as required. One day you might be on a bar, the next on Box office and the next as a steward. You will be responsible for greeting patrons, checking tickets, and ensuring the health and safety and general welfare of patrons, staff and visitors. Cash handling will be required as well as use of the box office system and tills.
You are required to be smart, presentable and helpful and carry out your duties in an efficient and effective manner, providing a positive and friendly welcome to The Old Rep. We pride ourselves in the exemplary customer service skills of our front of House staff therefore candidates should be polite, with a welcoming manner, smart appearance, and excellent communication skills. Previous experience in a customer facing position is preferred but not essential and applicants must and be comfortable working as part of a close-knit team.
How to apply?
To formally apply please submit your CV to Darren.Knapton@oldreptheatre.co.uk. This may be followed with a formal application form or cover letter request.